About Us

First Federal’s goal is to be the lending choice for consumers and the employer of choice in the communities we serve and live in. By focusing on the customer and our employees, we have enjoyed tremendous success and growth. As a team, we continuously strive to exceed customer expectations and provide the highest level of customer service, communication, and accountability to our borrowers. The manner in which we deliver our products is as important to us as the products themselves.

Our staff consists of experienced, passionate, mortgage banking professionals who are committed to providing extraordinary customer service delivered with a personal touch on every loan.

This division of First Federal Bank is in the top 1% in customer service through the Lending Tree network with 4.9 out of 5 star rating. 99% of our customers state they would recommend us to a friend or family member. Most recently we were designated as the number three rated lender in Lending Tree’s nationwide network for customer service.

Our mortgage division was also recently named one of the top 150 places to work for the third year in a row.

Since we opened our doors in 1968, our commitment has always been to provide nothing less than an exceptional experience in everything we do. It is because of that unwavering dedication to service and our customers’ resulting loyalty that we remain a thriving regional bank

The experienced banking professionals of First Federal Bank are active members of the community who have a vested interest in the success of its citizens and businesses. We invite you to experience First Federal Bank for yourself, where our dedicated professionals and array of banking conveniences ensure you always come first.

From the beginning, the vision for First Federal Bank has been to be a strong and growing regional financial institution where collective strengths and resources are shared and where local autonomy is exercised.

This is a vision enthusiastically endorsed and embraced by its directors, employees, and customers. First Federal Bank is committed to fulfilling this vision by continually providing the best products and services to the communities we gladly serve.

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Call: 1-877-455-4677

Cumming Office Address:
2450 Atlanta Hwy #1103
Cumming, GA 30040

Johns Creek Office Address:
6455 East Johns Crossing, Suite 300
Johns Creek, GA 30097

© 2021 First Federal Bank
First Federal Bank is an FDIC Insured, Nationally Chartered, Mutual Bank
NMLS ID# 408902

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